2023 Penn College

It is important to read this information and the associated tabs carefully. The Terms and Conditions include our Payment Policy, Cancellation Policy, Validity of Prices, Liability details and other important information

Additional Passengers Additional passengers (parents, siblings, relatives, friends etc.) are welcome (and encouraged) to join the tour at any time as long as seats are available on the airline’s group reservation. Any passengers joining the tour after the airline group reservation has been filled has deposited will be subject to airline costing on that date.

Airline Information Airlines reserve the right to increase their departure tax (based on airport fees / government security taxes) and fuel surcharges at any time. To maintain the quoted tour price it is essential that the payment installments are received on the stated dates. To minimize any increases Quest Sports Travel strongly recommends that the group ‘ticket’ all passengers as early as possible. ‘Ticketing’ requires payment in full to the airline. Once ticketed, airfare costs are non-refundable.

Departure City: The departure city for this tour will be NY JFK or Newark. At the time of quotation the estimate included for group airfare and taxes is $1050. All efforts are made to secure the most direct and cost effective routing. Routing and cost implications will be discussed with tour leaders before publication of flight details. Flight details will be avialable in September 2022.

Airline Deposit: Airlines deposits become non-refundable by the airline 91 days+ prior to departure. To be included in the group airfare pricing registration is required before April 20, 2023. After that date passengers can still be added, but price will be based on purchase at applicable fare on that purchase date. It may also still be possible to be added to the group reservation after that date, but the airline reserves the right to increase pricing for late additions.

Land Only Passengers: If you do not live in the NY JFK or Newark area and would like to make your own flight arrangements from another airport, you can travel as a ‘Land Only’ passenger. In doing so, your tour price will be reduced by the exact cost of airfare and taxes. At the time of the quote, this land only tour price estimate is $1881 per person. If required, Quest Sports Travel can assist in securing airfare from your airport of choice. Likewise, if you opt to secure your own airfare using frequent flyer miles (see below) you will also travel on a ‘Land Only’ basis. If you are traveling “Land Only” you must inform Quest Sports Travel at least 91 days prior to departure so that your seat is released before it becomes payable in full and non-refundable.

Frequent Flyer Programs: Airlines do not accept frequent flier miles as payment for group airfare. If a traveler wishes to use frequent flier miles they must secure their own airfare and will pay Quest Sports Travel a ‘Land Only’ cost. No alterations will be made to the published itinerary to service individuals traveling separately from the main group.

Deviations
Flight Deviations: Airline rules allow flight deviations for passengers on either the departure or the return legs of the group reservation, as long as the return is made from the same airport as the main group. Airlines charge a deviation fee to do so. The fee depends on the airline. Airlines may also limit the time pre/post tour of travel and may charge additional cost based on availability on date of travel

Hotel Deviations: If you are need hotel accommodation before the group arrival or after the group departure Quest Sports Travel can secure for you at the team hotels. Logistically this will be beneficial to you so you don't have to check in and out again of nearby hotels, or even the same hotel if you secure your own room that isn't linked to the group reservation. Pricing will be the exact price the hotel charges Quest.

Deviation Fee: Securing alternate flights or hotels involves additional work for Quest Sports Travel and sometimes creates difficulties with logistics if you do not arrive or depart at the same time as the group. Therefore, a deviation fee of $100 per passenger will be applied to any family using Quest Sports Travel to assist with alternative travel plans.

Laws This agreement is subject to the laws and jurisdiction of the state of New York.

Local Laws: Passengers are required to abide by all local laws, including any customs and health & safety protocols. Any breach of this requirement may result in removal from the tour and passengers will be required to return home at their own expense. 

Liability Disclaimer (i) Quest Sports Travel reserves the right to amend any itinerary due to conditions beyond our control e.g changes in weather. Every reasonable effort is made not to delete a specified inclusion but to fulfill the conditions and terms for the best interests of all parties. (ii) Quest Sports Travel is not liable in any way for airline delays, cancellation, or loss of luggage. (iii) Quest Sports Travel is not liable in any way for any government action or prohibition restricting travel or causing a tour cancellation. (iv) Quest Sports Travel is not liable in any way for a force majeure event that prevents the fulfillment of obligations. (v) Individuals engaging in athletic activities and contests assume the risk of those activities and will not hold Quest Sports Travel liable for any injuries incurred.

Passports and Entry Visas Passports are required for international travel. Applications are available from the United States Post Office. Please allow at least 20 weeks for processing.

An entry visa is required for travel to some countries, including Australia and Brazil, by US citizens. Visa information can be obtained by contacting the Embassy of the specific country to be visited. Visa charges are not included in the quoted tour price and Quest Sports Travel is not responsible for securing a traveler’s entry visa.

Payment Method Quote prices assume payment by ACH, Zelle or check. Processing fees will be added at checkout if paying by credit card. Fees are 2.9% for VISA / MasterCard and 3.9% for American Express. Credit card processing fees are non-refundable in addition to any stated cancellation fees at the time of withdrawal from the tour.

Price Variance Tour prices vary based on the size of the group, rates of international currency exchange and airline departure taxes and fuel surcharges. Full details can be found under the "Price Quote" tab

Registration & Deposit Completed by submitting online form to Quest Sports Travel. Once you submit the online registration form Quest Sports Travel will forward a DocuSign to accept the Terms & Conditions and select your payment method. Upon receipt of the completed DocuSign, Quest Sports Travel will forward payment instructions if selecting check, Zelle or ACH/Wire Payments, or process deposits and set up recurring payments if selecting credit card payments. Deposits must be placed within 72 hours to confirm the player's roster spot.

Room Upgrades The tour price is based on Twin Bedded Rooms. Room upgrade surcharges will apply for single bedded rooms. The exact US $ value of these room upgrades will be calculated on the same date as the Final Tour Price and added to your final installment payment.

Rooming List Final rooming Lists, including room upgrade requests and any specific dietary requirements are due by May 1^st, 2023.

Travel Party Roster An accurate final travel party roster is due by May 1^st, 2023 for airline ticketing.  Quest Sports Travel strongly advises supplying the roster in advance of this airline deadline. Once tickets are issued they are non-refundable and non-transferable. Should a change be necessary after ticketing a new ticket must be issued and paid in full at the rate quoted at the time of new issue. If the final Travel Party Roster is not submitted by the aforementioned date the airline reserves the right to CANCEL the reserved seats.

Travel Protection (Insurance) Quest Sports Travel recommends travel protection to help protect you and your trip investment. The recommend package offered by Arch Roam Right and a link for quotation then purchase can be found on the Travel Insurance page of our website. Prior to purchase, you may request copy of the Description of Coverage which includes a summary of the plan details on benefits, coverages, limitations and exclusions. Please visit our website for more details

Waivers (a) Quest Sports Travel may use any statements, comments, photographs or photographic likenesses from the Trip for future advertising, promotional or news article materials.  QST must receive any objections to this from Customers prior to final payment. b) It is the responsibility of each Customer to obtain their own personal medical and travel insurance for their tour.

Terms and Conditions Summary Penn College will travel to Scotland and England from July 28^th- August 6^th, 2023. This 10 day / 8 night tour has been developed by Quest Sports Travel and quoted on August 11^th, 2022

Estimated Tour Cost: 40 paying passengers = $2835 per person

Estimated Tour Cost: 35 paying passengers = $2931 per person

Estimated Tour Cost: 30 paying passengers = $3023 per person

This quotation is based on current land service and air travel prices. It is calculated based on the rate of international currency exchange on 08/11/22 of £1 = $1.22. It is based upon the estimated group size of paying passengers traveling listed above. The quote price includes a $1050 estimate for airfare, airline taxes and fuel surcharges. This estimated quotation will expire on August 28th, 2022

Inclusions for your tour are listed on the proposal document. All Quest Sports Travel tours do not include the following items:

• Airline taxes and fuel surcharges above amount listed in quote above
• Lunches and drinks (other than water) with meals
• Room upgrades - this tour is based on twin room occupancy so surcharges will apply single bedded rooms
• Gratuities for Tour Manager and Motor Coach Driver
• Additional attractions or entry fees not specified in the Inclusions site

Payments will be distributed among 6 installments. The installment dates are structured to allow timely payment of vendor invoices. Late payments jeopardize the tour quotation. Payment plan is based on the 35 paying passenger quote price:

Initial Deposit = $306 per person due: August 28, 2022
Installment #1 = $525 per person due: September 28, 2022
Installment #2 = $525 per person due: November 28, 2022
Installment #3 = $525 per person due: January 28, 2023
Installment #4 = $525 per person due: March 28, 2023
Balance = $525 per person due: May 28, 2023

If you join the tour after the first installment date (September 28, 2022) your # of installments will be reduced, but amount per installment increased accordingly.

Quest Sports Travel will calculate and publish the Final Balance Invoice around May 10, 2023. Balances will be adjusted to reflect group size, rate of international currency exchange etc.

If you have additional fees for room upgrades, flight deviations etc. these will also be charged in the balance payment in May 2023.

Once you submit the online registration form, Quest Sports Travel will forward a payment contract by DocuSign. This document will acknowldge receipt and approval of the Terms and Conditions and will also be used to select your payment method.

Check
Payable to Quest Sports Travel and mailed to 1853 William St, Merrick, NY 11566. This can be done with a traditional paper check or via online bill pay. Online bill pay is suggested as most banks allow you to schedule recurring payments so you can automate the installment process.

ACH or Wire Transfer
Using your online account access, add Quest Sports Travel as a payee. If possible, set up recurring payments to automate the monthly installments. Quest Sports Travel will provide routing and account # details upon completion and return of the DocuSign

Zelle
Find our account using [email protected]

Credit Card
Enter your card details. Your deposit will be charged upon receipt of the completed DocuSign and your remaining installments will be enrolled in automatic payments per the payment schedule.

Please note, credit card payments have additional processing fees as follows:
VISA = 2.9%
MasterCard = 2.9%
AMEX = 3.9%

Should we need to process a refund these credit card fees are non-refundable in addition to any cancellation fees in effect at the time of withdrawal as they are not returned to us by the credit card companies 

Quest Sports Travel must fulfill responsibilities with vendors (e.g. airlines, hotels) in advance of the tour and is therefore only able to refund cancellations as follows (per person):

Until 11/28/22 = No Penalty

Cancel after 11/27/22 but before 01/28/23 = $350 penalty per person 

Cancel after 01/27/23 but before 03/28/23 = $750 penalty per person

Cancel after 03/27/22 but before 05/01/23 = $1250 penalty per person

Cancel after 04/30/23 = No refund

All cancellations must be in writing (email) and received by Quest Sports Travel before the stated dates in order to receive the appropriate refund. Refund payments are made as quickly as vendor reimbursements allow.

Please note, if you purchase Travel Insurance whether through our recommended provider Travelex or independently, Insurance Premiums are also non refundable in addition to the penalty amounts listed above

Force Majeure - In the event Quest Sports Travel is unable to perform its obligations under the terms of this Agreement because of acts of God, pandemic or other causes reasonably beyond its control, Quest Sports Travel shall not be liable for damages beyond the amounts agreed in the cancellation policy from such failure to perform or otherwise from such causes.

Travel Protection is recommended and available through Arch RoamRight Insurance. These policies include medical coverage while playing sport internationally (most policies become void if you are injured while playing) as well as allowing cancellation for medical issues or bereavement.

For more info on the policies offered please visit the Travel Insurance page of our website.

Friday 28th July, 2023
13:45 - Group 1 arrive @ JFK Terminal 4
16:45 - Group 1 depart on DL 46 to Amsterdam
18:35 - Group 2 arrive @ Newark Terminal B
21:35 - Group 2 depart on BA 188 to London Heathrow

Saturday 29th July, 2023 
06:15 - Group 1 arrive @ Amsterdam and transfer to connecting flight
07:10 - Gorup 1 depart Amsterdam on KL 1277 to Edinburgh
07:35 - Group 1 arrive Edinburgh
08:30 - Group 1 meet Tour Manager and transfer to Stirling
09:30 - Group 2 arrive London Heathrow and transfer to connecting flight
10:00 - Group 1 arrive Stirling and check in to Premier Inn Stirling City Centre
11:00 - Group 1 Stirling sightseeing with Tour Manager assistance
11:40 - Group 2 depart on BA 1442 to Edinburgh
13:05 - Group 2 arrive Edinburgh
14:00 - Group 2 meet Tour Manager and transfer to Stirling
15:30 - Group 2 arrive Stirling and check in to Premier Inn Stirling City Centre
17:00 - transfer to Stirling University 
17:30-18:30 - training with Penn College staff
18:45 - return to hotel
19:30 - dinner at Beefeater restaurant

Sunday 30th July, 2023
07:30 - breakfast at Beefeater restaurant
09:00 - transfer to St. Andrews
10:30 - St. Andrews sightseeing with Tour Manager assistance
13:00 - transfer to Dundee
15:00 - Scottish League Cup Game: Dundee vs. Inverness Caledonian Thistle
17:00 - return to hotel
18:30 - dinner at Beefeater restaurant

Monday 31st July, 2023
07:30 - breakfast at Beefeater restaurant
09:00 - transfer to Stirling University
10:00 - Game #1 vs. Stirling University
12:30 - transfer to Edinburgh
13:30 - Edinburgh sightseeing with Tour Manager assistance
18:00 - return to hotel
19:00 - dinner at Beefeater restaurant

Tuesday 1st August, 2023
07:30 - breakfast at Beefeater restaurant
09:00 - check out and transfer to England
10:45 - Lake District sightseing with Tour Manager assistance
13:30 - continue towards Manchester
15:15 - check in to Mercure Manchester Piccadilly
16:30 - transfer to Armitage Sport Center
17:00-18:30 - training with Penn College staff
18:45 - return to hotel
19:30 - dinner at hotel restaurant

Wednesday 2nd August, 2023
07:30 - breakfast at hotel restaurant
09:00 - transfer to Old Trafford
09:40 - Manchester United Old Trafford Stadium Tour (entry group 1)
09:50 - Manchester United Old Trafford Stadium Tour (entry group 2)
12:00 - transfer to Liverpool
13:00 - Liverpool sightseeing with Tour Manager assistance
17:00 - transder to Manchester University
19:00 - Game #2 vs. Manchester University
21:00 - return to hotel
21:30 - dinner at hotel restaurant

Thursday 3rd August, 2023
07:30 - breakfast at hotel restaurant
09:00 - check out and depart for Warwick Castle
11:30 - Warwick Castle admission
14:00 - depart for Oxford
15:30 - Oxford sightseeing with Tour Manager assistance
17:00 - depart for Guildford
19:00 - check in to Holiday Inn Guildford
19:30 - dinner at hotel restaurant

Friday 4th August, 2023
07:30 - breakfast at hotel restaurant
08:30 - transfer to central London
10:00-11:30 - Blue Badge guided walking tour of London
12:00 - London free time
18:00 - reutrn to hotel
19:00 - dinnner @ hotel restaurant

Saturday 5th August, 2023
07:30 - breakfast at hotel restaurant
08:30 - transfer to TBC
10:00 - Game #3 vs. Beaconsfield Town
12:00 - transfer to Watford
15:00 - Championship Game: Watford vs. QPR
17:00 - return to hotel
19:00 - dinner at hotel restaurant

Sunday 6th August, 2023
08:30 - breakfast at hotel restaurant
14:00 - transfer to Heathrow Airport
15:00 - arrive at Heathrow Airport
18:35 - Group 1 depart Terminal 3 on Virgin Atlantic 137
19:10 - Group 2 depart Terminal 5 on BA 181
21:10 - Group 1 arrive JFK Terminal 4
22:00 - Group 2 arrive Newark Terminal B

Group 1: JFK

Departure Info

Return Info

Group 2: Newark

Departure Info

Return Info

Hotel accommodation will be in 3 or 4 * hotels. Selection requirements are proximity to sporting activities and sightseeing, cleanliness, comfort, amenities such as WIFI, and good breakfast / dinner / social time options.

July 29-31 = Premier Inn Stirling City Centre

August 1-2 = Mercure Manchester Piccadilly

August 3-5 = Holiday Inn Guildford

Please note - per the Terms and Conditions, the quote price is based on twin bedded rooms (2 people sharing). Surcharges will apply to single bedded rooms. These surcharges will be invoiced with your final installment payment.

(These surcharges are for the entire tour, not per night)

July 29: Practice w/ Penn College staff @ Stirling Univerisity (turf)
July 30: Scottish League Cup game: Dundee vs. Inverness
July 31: Game #1 vs. Stirling University
August 1: Practice w/ Penn College staff @ Armitage Sport Center (turf)
August 2: Manchester United Old Trafford stadium tour
August 3: Game #2 vs. Manchester University (turf)
August 5: Game #3 vs. Beaconsfield Town
August 5: Championship Game: Wafford vs. QPR

Quest Sports Travel NY Office: 516-270-2022
Quest Sports Travel 24 Hour Emergency: 516-972-0055

Quest Sports Travel UK Office Manager: Hayley Digwood +351 926 944 644
Quest Sports Travel UK Tour Manager: Chris Jancevski +44 7377 265 294
Quest Sports Travel Scotland Assistant: Gaynor Compton +44 7791 608478
Quest Sports Travel England Assistant: Sarah Fiaz +44 7963 431616