2022 NY Surf SC – College Experience

It is important to read this information and the associated tabs carefully. The Terms and Conditions include our Payment Policy, Cancellation Policy, Validity of Prices, Liability details and other important information

Laws This agreement is subject to the laws and jurisdiction of the state of New York.

Local Laws: Passengers are required to abide by all local laws, including any customs and health & safety protocols. Any breach of this requirement may result in removal from the tour and passengers will be required to return home at their own expense.

Liability Disclaimer (i) Quest Sports Travel reserves the right to amend any itinerary due to conditions beyond our control e.g changes in weather. Every reasonable effort is made not to delete a specified inclusion but to fulfill the conditions and terms for the best interests of all parties. (ii) Quest Sports Travel is not liable in any way for airline delays, cancellation, or loss of luggage. (iii) Quest Sports Travel is not liable in any way for any government action or prohibition restricting travel or causing a tour cancellation. (iv) Quest Sports Travel is not liable in any way for a force majeure event that prevents the fulfillment of obligations. (v) Individuals engaging in athletic activities and contests assume the risk of those activities and will not hold Quest Sports Travel liable for any injuries incurred.

Payment Method Quote prices assume payment by ACH or check. Processing fees will be added at checkout if paying by credit card. Fees are 2.9% for VISA / MasterCard and 3.9% for American Express. Credit card processing fees are non-refundable in addition to any stated cancellation fees at the time of withdrawal from the tour.

Price Variance Tour prices vary based on the size of the group and fuel surcharges. Full details can be found under the "Price Quote" tab

Registration & Deposit Completed by submitting online form to Quest Sports Travel. Once you submit the online registration form, Quest Sports Travel will send a DocuSign to agree to the Terms and Conditions and select your payment method. Upon receipt of the completed DocuSign Quest Sports Travel will send payment instructions if selecting check or ACH/Wire Payments, or process deposits and set up recurring payments if selecting credit card payments. Deposits must be placed within 72 hours to confirm the player's roster spot.

Room Upgrades The tour price is based on Twin Bedded Rooms. Room upgrade surcharges will apply for single bedded rooms. The exact $ value of these room upgrades will be calculated on the same date as the Final Tour Price and added to your final installment payment.

Rooming List Final rooming Lists, including room upgrade requests and any specific dietary requirements are due by June 12^th, 2022.

Travel Party Roster An accurate final travel party roster is due by June 12^th, 2022.

Travel Protection (Insurance) Quest Sports Travel recommends travel protection to help protect you and your trip investment. Prior to purchase, you may request copy of the Description of Coverage which includes a summary of the plan details on benefits, coverages, limitations and exclusions. Please visit our website for more details

Waivers (a) Quest Sports Travel may use any statements, comments, photographs or photographic likenesses from the Trip for future advertising, promotional or news article materials.  QST must receive any objections to this from Customers prior to final payment. b) It is the responsibility of each Customer to obtain their own personal medical and travel insurance for their tour.

Terms and Conditions Summary NY Surf Soccer Club will travel on the Northeast College Experience from July 23^rd- July 26^th, 2022. This 4 day / 3 night tour has been developed by Quest Sports Travel and quoted on April 13^th, 2022

40 players estimate = $1065 per person

30 players estimate = $1150 per person

20 players estimate = $1235 per person

This quotation is based on current land service prices on 04/13/22. 

Inclusions for your tour are listed in the Tour Proposal. This Quest Sports Travel tour does not include the following items:

• Drinks (other than water) with meals
• Room upgrades - this tour is based twin room occupancy so surcharges will apply for single bedded rooms
• Gratuities for Tour Manager and Motor Coach Driver
• Additional attractions or entry fees not specified in the Inclusions site
• Credit Card processing fees (Visa/MasterCard = 2.9%; AMEX = 3.9%)

Payments will be distributed among 3 installments. The installment dates are structured to allow timely payment of vendor invoices. Late payments jeopardize the tour quotation.

Payment plan is based on the 30 player quote price:

April 23, 2022 = $250 per person
May 23, 2022 = $450 per person
June 23, 2022 = $450 per person

Quest Sports Travel will calculate and publish the Final Balance Invoice around June 13, 2022.

If you have additional fees for room upgrades etc. these will be added to your balance installment in June 2022.

If you join the tour after the first installment date (May 23, 2022) your # of installments will be reduced, but amount per installment increased accordingly.

Once you submit the online registration form, Quest Sports Travel will forward a payment contract by DocuSign. This document will acknowldge receipt and approval of the Terms and Conditions and will also be used to select your payment method.

Check
Payable to Quest Sports Travel and mailed to 1853 William St, Merrick, NY 11566. We recommend using the Online Bill Pay offered by your bank as it will allow you to set up automatic payments for the monthly installments.

ACH
Use the details provided to set Quest Sports Travel as a payee in your online banking. We again recommend programming automatic payments for the monthly installments.

Credit Card
Enter your card details. Your deposit will be charged upon receipt of the completed DocuSign and your remaining installments will be enrolled in automatic payments per the payment schedule.

Please note, credit card payments have additional processing fees as follows:
VISA = 2.9%
MasterCard = 2.9%
AMEX = 3.9%

Should we need to process a refund these credit card fees are non-refundable in addition to any cancellation fees in effect at the time of withdrawal as they are not returned to us by the credit card companies 

Quest Sports Travel must fulfill responsibilities with vendors (e.g. airlines, hotels) in advance of the tour and is therefore only able to refund cancellations as follows (per person):

Until 05/07/22 = No Penalty
Cancel after 05/06/22 but before 05/23/22 = $250 penalty per person 
Cancel after 05/22/22 but before 06/13/22 = $650 penalty per person
Cancel after 06/12/22 = No refund

All cancellations must be in writing (email) and received by Quest Sports Travel before the stated dates in order to receive the appropriate refund. Refund payments are made as quickly as vendor reimbursements allow.

Please note, if you purchase Travel Insurance whether through our recommended provider Travelex or independently, Insurance Premiums are also non refundable in addition to the penalty amounts listed above.

Force Majeure - In the event Quest Sports Travel is unable to perform its obligations under the terms of this Agreement because of acts of God, pandemic or other causes reasonably beyond its control, Quest Sports Travel shall not be liable for damages beyond the amounts agreed in the cancellation policy from such failure to perform or otherwise from such causes.

***Review the Covid Policy tab for details on how the pandemic could effect the published cancellation policy

Our primary goal is for you to travel safely and with confidence.

Our Cancellation Policy has been developed with vendors to extend "no penalty" stages as long as possible. Dates published in the cancellation policy allow full refunds for a far greater period of time than pre-Covid tours allowed.

Both air and land vendors do require some cancellation fees once we get within a certain time from departure. These will apply in all instances.

If travel is limited before the full refund period expires we will discuss with the group whether to proceed or cancel in time to protect everyone's deposits.

As occurred in 2020, should travel become limited again after the full refund date passes, Quest Sports Travel will utilize best efforts to re-negotiate these contracts with vendors. Industry standard is to provide credit for future travel in lieu of non-refundable deposits - so we anticipate a credit option again should the tour have to be cancelled once we pass the full refund date.

Force Majeure. In the event Quest Sports Travel is unable to perform its obligations under the terms of this Agreement because of acts of God, pandemic or other causes reasonably beyond its control, Quest Sports Travel shall not be liable for damages beyond the amounts agreed in the cancellation policy from such failure to perform or otherwise from such causes.

Travel Protection is recommended and available through Travelex Insurance. These policies include medical coverage while playing sport internationally (most policies become void if you are injured while playing) as well as allowing cancellation for medical issues or bereavement.

In your confirmation email you will be given a link to purchase insurance. Premiums offered vary depending on who (age) is traveling.

For more info on the policies offered please visit the Travel Insurance page of our website.

TBC

Final Itinerary: Quest Sports Travel will review the Final Itinerary with the group leader approximately 3 weeks before departure.

Distribution of Information: The approved Final Tour Package is sent to the tour leader no less than 14 days prior to departure. The Final Tour Package includes airline tickets, the final itinerary and supplementary information to be distributed to each passenger. Quest Sports Travel is not responsible for lost airline tickets after distribution to the tour leader and suggests holding all tickets until the group meets at their departure airport.

Hotel accommodation will be in 3* hotels. Selection requirements are proximity to sporting activities and cleanliness, comfort, amenities such as WIFI, and good breakfast / dinner / social time options.

July 23 = Albany area (Hotel TBC)

July 24-25 = Boston area (Hotel TBC)

Please note - per the Terms and Conditions, the quote price is based on twin (2 people sharing) bedded rooms . Surcharges will apply to single bedded rooms. These surcharges will be invoiced with your final installment payment.

(These surcharges are for the entire tour, not per night)

July 23: 4 College program / campus visits
July 24: 1 clinic @ College program + 4 campus visits 
July 25: 1 clinic @ College program + 4 campus visits
July 26: 4 College program / campus visits

Quest Sports Travel NY Office: 516-270-2022
Quest Sports Travel 24 Hour Emergency: 516-972-0055