TERMS AND CONDITIONS
1. BOOKING/REGISTRATION INFORMATION
a) The Registration process is to be completed online. Click Registration Instructions HERE for step-by-step instructions. If you encounter Registration problems, please contact Robin Lee, Quest Sports Travel, at 516.270.2022.
b) No contract exists between you (“Customer) and Quest Sports Travel (“QST”) until the Registration process is completed and confirmed by QST. Once a contract exists, it is binding.
2. PROGRAM PRICE
a) The price for the 2015 Liverpool Istanbul Reunion Program (“Trip”) is $2,475.00, based on round-trip airfare of $883.96, New York-Manchester, UK on British Airways published February 4, 2015. Customer’s final price will be determined upon booking of Customer’s airline reservation. QST will provide an airfare quote for the Customer, and upon Customer’s acceptance, will make the airline reservation for Customer. Full airfare payment is due at time of making the airline reservation. Should Customer make their own airline arrangements, QST will credit a travel allowance of $883.96 to Customer.
b) The Trip price includes: Round-trip airfare allowance of $883.96, as noted in 2a); Airport transfers in England; 4-nights accommodation, double occupancy (single supplement available; see below “Trip Options”); Group dinner; VIP Ticket to Gala Dinner, Saturday May 23, 2015; Regular Admission Ticket to Istanbul: The Reunion Night, May 25, 2015 (can be upgraded; see below “Trip Options”).
3. TRIP OPTIONS
Customer can choose from the following Program Options.
Customer must do so at the time of Program Registration.
a) Single room supplement (pending availability) – additional $420.
b) VIP ticket to Istanbul: The Reunion Night at the Echo Arena, Monday May 25, 2015 (includes private, pre-event champagne reception with the attending players, and photo opportunities with them and the European Cup) – additional $350.00.
4. PAYMENT SCHEDULE
a) A minimum initial deposit of $500.00 must be paid at the time of Registration. It can be paid online with a credit card. If paying by check, it must be received by QST within 72 hours of Registration. All deposits are non-refundable, subject to Section 7 below.
b) If the Customer does not pay the entire Program Price at the time of Registration, the remainder of the balance due is to be paid in equal installments according to the following schedule: one-third is due by March 1, 2015; one-third is due by April 1, 2015, and one-third is due by May 1, 2015. These can be paid anytime online with a credit card on the Registration site, and can be paid in their entirety in advance of these deadlines. If paying by check, the check must be received by QST by those dates.
c) If any deadline for payment is missed, your reservation may be released and you will still be liable for the full balance.
d) Checks are to be made payable to Quest Sports Travel and mailed to Quest Sports Travel, PO Box 419, Malverne NY 11565. An overnight mailing address can be provided upon request.
Please note that airlines reserve the right to alter taxes and fuel surcharges until tickets are paid in full. QST reserves the right to pass on any increases in airline departure taxes and fuel surcharges in the form of an additional payment due before departure.
6. CANCELLATION BY CUSTOMER
Due to the limited nature of space on this Trip, we are unable to provide refunds in the event of cancellation by the Customer. Travel Insurance is therefore recommended (see Section 11 below).
7. CANCELLATION BY QUEST SPORTS TRAVEL
QST reserves the right to cancel the Trip due to insufficient enrollment. Trip must include a minimum of 20 paying Customers.. In the unlikely event QST does exercise this right, Customer can expect either a refund or an alternative trip.
a) In the event of insufficient enrollment, QST may offer Customers the same trip with additional charges.
8. FINAL ITINERARY
A final Itinerary, along with any supplemental information, will be sent to Customers as soon as it is completed, and not later than May 15, 2015.
9. AIRLINE TICKETS
Airline tickets are electronic. Flight details will be sent as soon as flights are secured. The electronic ticket will be sent upon full payment.
a) Passports are required for international travel on this tour.
b) It is the Customer’s responsibility to have all necessary travel documents, including a valid passport, and where necessary, VISA as well.
11. TRAVEL/HEALTH INSURANCE
This Trip does not include Travel/Health Insurance. Travel/Health Insurance is recommended. Customers can purchase Travel/Health Insurance independently from QST or on their own. Recommended Travel insurers include Travel Insured International, Allianz Travel Insurance and Travel Guard.
12. COMPANY LIABILITY
a) The availability of some of the Trip activities is dependent upon factors outside of QST’s control (including but not limited to: airline delays, cancellation or lost luggage; event rescheduling or cancellation), and QST cannot be held responsible for such factors.
b) QST reserves the right to amend the itinerary when conditions beyond QST’s control affect the availability of Trip activities. QST will undertake all reasonable efforts to organize alternative and similar activities, and will notify the traveling group of such conditions and changes as soon as is practically possible.
c) QST is not liable for the actions of those traveling on QST Trips. All Customers are to obey the laws of the land in which they are traveling, and QST is under no duty to provide legal or any other assistance to Customers on QST Trips who disobey those laws.
a) QST may use any statements, comments, photographs or photographic likenesses from the Trip for future advertising, promotional or news article materials. QST must receive any objections to this from Customers prior to final payment.
b) It is the responsibility of each Customer to obtain their own personal medical and travel insurance for their tour.
This agreement is subject to the laws and jurisdiction of the state of New York.