TERMS AND CONDITIONS
1. BOOKING/REGISTRATION INFORMATION
a) The Registration process is to be completed online. Click Registration Instructions HERE for step-by-step instructions. If you encounter Registration problems, please contact Robin Lee, Quest Sports Travel, at 516.270.2022.
b) No contract exists between you (“Customer") and Quest Sports Travel (“QST”) until the Registration process is completed and confirmed by QST. Once a contract exists, it is binding.
2. PROGRAM PRICE
a) The price for the 2016 Holiday Trip/Manchester City match to Liverpool (“Trip”) is $1,400.00/person. The Stoke City Match Option (“Option”) price is an additional $615/person. These prices do NOT include airfare. QST can provide an airfare quote for the Customer, and upon Customer’s acceptance, will make the airline reservation for Customer. Full airfare payment is due at time of making the airline reservation.
b) The Trip price includes: Hospitality Match ticket, Liverpool v. Man City (including either pre-match meal at LFC Hospitality venue; Private Event at the Arkles Pub w/Mike Lepic, Director, 23 Foundation; one Group dinner; Private Liverpool and/or Beatles tour/pub crawl; 4-nights hotel accommodation, double occupancy; Airport transfers in England; Ground Transport in Liverpool to match.
c) The Stoke City Option includes all of the above plus: Hospitality Match Ticket, Liverpool v. Stoke City (including pre-match meal at LFC Hospitality venue); an additional 2-nights hotel accommodation, double occupancy; Airport transfers in England; Ground transportation to match.
3. SINGLE SUPPLEMENT
The Trip price is based on double occupancy per room. Travelers can request a single room at an additional charge of $300 for the Trip, and an additional $150 for the Option. This request must be made at time of Registration.
4. PAYMENT SCHEDULE
a) A minimum initial deposit of $500.00 must be paid at the time of Registration. It can be paid online with a credit card, or, if paying by check via mail, it must be received by QST within 96 hours of Registration. All deposits are non-refundable, subject to Section 7 below.
b) If the Customer does not pay the entire Program Price at the time of Registration, the remainder of the balance due is to be paid in equal installments according to the following schedule: one-half is due by November 15, 2016, and the remaining balance is due by December 1, 2016. These can be paid anytime online with a credit card on the Registration site, and can be paid in their entirety in advance of these deadlines. If paying by check, the check must be received by QST by those dates.
c) If any deadline for payment is missed, your reservation may be released and you will still be liable for the full balance.
d) Checks are to be made payable to Quest Sports Travel and mailed to Quest Sports Travel, PO Box 419, Malverne NY 11565. An overnight mailing address can be provided upon request.
5. PREMIER LEAGUE MATCH TICKETS
All Premier League matches (dates and times) are subject to TV re-scheduling or Cup competition conflicts. The itinerary may change if the match schedule changes.
6. CANCELLATION BY CUSTOMER
Due to the limited nature of space on this Trip, we are unable to provide refunds in the event of cancellation by the Customer. Travel Insurance is therefore recommended (see Section 11 below).
7. CANCELLATION BY QUEST SPORTS TRAVEL
QST reserves the right to cancel the Trip due to insufficient enrollment. Trip must include a minimum of 12 paying Customers. In the unlikely event QST does exercise this right, Customer can expect either a refund or an alternative trip.
a) In the event of insufficient enrollment, QST may offer Customers the same trip at an additional charge.
8. FINAL ITINERARY
A final Itinerary, along with any supplemental information, will be sent to Customers as soon as it is completed, and not later than December 20, 2016.
9. AIRLINE TICKETS
Airline tickets made through QST are electronic reservations. Flight details and e-ticket will be sent as soon as flights are secured and paid in full.
a) Passports are required for international travel on this tour.
b) It is the Customer’s responsibility to have all necessary travel documents, including a valid passport, and where necessary, VISA as well.
11. TRAVEL/HEALTH INSURANCE
This Trip does not include Travel/Health Insurance. Travel/Health Insurance is recommended. Customers can purchase Travel/Health Insurance independently from QST or on their own. Recommended Travel insurers include Travelex, Travel Insured International, Allianz Travel Insurance and Travel Guard.
12. COMPANY LIABILITY
a) The availability of some of the Trip activities is dependent upon factors outside of QST’s control (including but not limited to: airline delays, cancellation or lost luggage; event rescheduling or cancellation), and QST cannot be held responsible for such factors.
b) QST reserves the right to amend the itinerary when conditions beyond QST’s control affect the availability of Trip activities. QST will undertake all reasonable efforts to organize alternative and similar activities, and will notify the traveling group of such conditions and changes as soon as is practically possible.
c) QST is not liable for the actions of those traveling on QST Trips. All Customers are to obey the laws of the land in which they are traveling, and QST is under no duty to provide legal or any other assistance to Customers on QST Trips who disobey those laws.
a) QST may use any statements, comments, photographs or photographic likenesses from the Trip for future advertising, promotional or news article materials. QST must receive any objections to this from Customers prior to final payment.
b) It is the responsibility of each Customer to obtain their own personal medical and travel insurance for their tour.
This agreement is subject to the laws and jurisdiction of the state of New York.